43bd Privacy Policy — How We Protect Your Personal Data
43bd is committed to protecting the personal data of every player in Bangladesh. This policy explains what information we collect, why we collect it, and the steps we take to keep it secure.
Introduction
Last updated: January 2026This Privacy Policy ("Policy") describes how 43bd ("we", "us", "Platform") collects, uses, stores, and discloses personal information about players ("you", "Player", "User") who access or use the 43bd website at 43bd.ws and all associated services. This Policy forms part of the 43bd Terms and Conditions and should be read together with them. By registering an account with 43bd, you confirm that you have read and understood this Policy and consent to the collection and use of your personal information as described herein.
43bd takes privacy seriously. We collect only the information that is genuinely necessary to operate the platform, verify player identity, process transactions, and comply with our legal and responsible gaming obligations. We do not sell your personal data to third parties. We do not use your data for purposes beyond those described in this Policy without your explicit consent. If you have questions about how your information is handled, you can contact us at any time using the email address at the bottom of this page.
Our Privacy Commitments at a Glance
1. Information We Collect
43bd collects personal information through the account registration process, through your ongoing use of the platform, and through automated technical means. The following table summarises the main categories of information we collect, the specific data types within each category, and the primary reason for collection.
| Category | Data Collected | Purpose |
|---|---|---|
| Identity | Full name, date of birth, mobile number, national ID or passport number | Account creation, KYC verification, age verification, responsible gaming |
| Contact | Mobile number, email address, division or district (Bangladesh) | Account communications, support, promotional messages (with consent) |
| Financial | Deposit history, withdrawal records, payment method identifiers (e.g. bKash number, last 4 digits of bank account) | Payment processing, fraud prevention, anti-money laundering compliance |
| Gaming Activity | Game history, bet amounts, win/loss records, session durations, responsible gaming tool usage | Platform operation, responsible gaming monitoring, dispute resolution, fraud detection |
| Technical | IP address, device type, operating system, browser type, session timestamps, app version | Platform security, fraud prevention, service performance, troubleshooting |
2. How We Use Your Information
43bd uses the personal information we collect for the following purposes. We process your data only for these specified, explicit, and legitimate purposes and do not use it in a manner that is incompatible with the purpose for which it was collected.
- ›To operate and manage your 43bd account — including verifying your identity, processing deposits and withdrawals, and maintaining account records.
- ›To verify that you meet the eligibility requirements for the platform, including the minimum age of 21, and to prevent access by ineligible persons.
- ›To process financial transactions securely and comply with anti-money laundering (AML) obligations, including transaction monitoring and reporting where required by applicable law.
- ›To deliver customer support, respond to account queries, and resolve disputes in a timely and informed manner.
- ›To support responsible gaming, including monitoring activity for indicators of problem gambling, enforcing self-exclusion and deposit limit settings, and communicating with players who may need support.
- ›To send you marketing and promotional communications about 43bd offers, bonuses, and new features — but only where you have given your explicit consent to receive such communications. You may withdraw this consent at any time via account settings.
3. Legal Basis for Processing
43bd processes your personal data on one or more of the following legal bases, depending on the nature of the processing activity.
- ›Contractual necessity: Processing that is required to perform the contract between you and 43bd — including account creation, payment processing, and delivering the gaming service you have requested.
- ›Legal obligation: Processing that is required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and any order or request from a competent authority.
- ›Legitimate interests: Processing that is necessary for 43bd's legitimate business interests — such as fraud prevention, platform security, and service improvement — provided those interests are not overridden by your rights.
- ›Consent: Processing that is based on your freely given, specific, and informed consent — such as sending you marketing communications. You may withdraw this consent at any time without affecting the lawfulness of processing carried out before withdrawal.
4. How We Share Your Information
43bd does not sell your personal data. We share your information only in the limited circumstances set out below. Any third party with whom we share data is required to handle it securely and only for the purposes described.
- ›Service providers: Third-party companies that provide services on our behalf — such as payment processors (bKash, Nagad, Rocket), game providers (Pragmatic Play, Evolution Gaming), identity verification services, and platform infrastructure providers. These parties process data only as instructed by 43bd.
- ›Legal and regulatory authorities: Where we are required by law, court order, or a request from a competent regulatory or law enforcement authority to disclose your information, we will do so. We will notify you of such a disclosure where permitted by law.
- ›Fraud prevention and anti-money laundering: We may share data with fraud prevention agencies and financial intelligence units where required by our AML obligations or where we have a good-faith belief that disclosure is necessary to prevent fraud or financial crime.
- ›Business transfers: If 43bd undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and your rights under this Policy will continue to apply.
5. Cookies and Tracking Technologies
43bd uses cookies and similar tracking technologies on its website. Cookies are small text files placed on your device that help the platform function correctly, remember your preferences, and understand how players use the site. We use three categories of cookies.
- ›Essential cookies: These are strictly necessary for the platform to function. They enable core features such as login sessions, security tokens, and payment processing. They cannot be disabled without breaking core platform functionality.
- ›Functional cookies: These remember your preferences such as language settings and help us personalise your experience on 43bd. You can disable these without affecting core platform access.
- ›Analytics cookies: These help us understand how players navigate and use the platform, which pages are most visited, and where technical issues may occur. This data is aggregated and anonymised where possible.
You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect the availability or performance of some features on the 43bd platform. Our use of analytics tools is limited to first-party or privacy-respecting third-party tools and does not involve sharing your identifiable data with advertising networks.
6. Data Security
43bd implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security practices include SSL/TLS encryption for all data in transit between your device and our servers, encryption at rest for sensitive personal and financial data, access controls that restrict data access to authorised personnel only on a need-to-know basis, regular security monitoring and vulnerability assessments of our platform infrastructure, and secure handling procedures for all KYC documents submitted during the identity verification process.
While we take all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. If you become aware of any unauthorised use of your account or any security incident affecting your data, please notify us immediately at [email protected] so that we can take prompt action.
7. Data Retention
43bd retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply.
- ›Account and identity data is retained for the duration of your account relationship with 43bd and for a minimum of 5 years after account closure, to satisfy anti-money laundering record-keeping requirements.
- ›Transaction and financial records are retained for a minimum of 6 years after the transaction date, in accordance with applicable financial record-keeping obligations.
- ›Marketing consent records and communication logs are retained for as long as the consent remains active, plus a reasonable period thereafter to demonstrate compliance. Where consent is withdrawn, marketing data is deleted within 30 days.
8. Your Rights Over Your Personal Data
You have rights over the personal data that 43bd holds about you. To exercise any of these rights, contact the support team using the email address at the bottom of this page. We will respond to all data rights requests within 30 days of receipt.
- ›Right of access: You have the right to request a copy of the personal data we hold about you, together with information about how it is used and with whom it has been shared.
- ›Right to rectification: You have the right to request correction of inaccurate or incomplete personal data held about you. You can update most account details directly through your account settings page.
- ›Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. This right is subject to our legal retention obligations, which may require us to retain certain data even after account closure.
- ›Right to restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data or where you have objected to processing based on legitimate interests.
- ›Right to object to marketing: You have an absolute right to object to the use of your personal data for direct marketing purposes. Upon receipt of such an objection, we will stop processing your data for marketing within 5 business days.
9. Children and Minors
43bd is strictly an adult gaming platform. The minimum age to register and use 43bd is 21 years. We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data of a person under 21 has been collected, we will close that account, delete the personal data as soon as practicable, and retain only the minimum information required to record the breach and prevent re-registration. If you are a parent or guardian and believe your child has registered with 43bd, please contact us immediately at [email protected] and we will take prompt action.
10. Third-Party Services and Links
The 43bd platform integrates third-party services including game providers (such as Pragmatic Play and Evolution Gaming) and payment processors (such as bKash, Nagad, and Rocket). These third-party services operate under their own privacy policies, which we encourage you to review. 43bd is not responsible for the privacy practices of third-party service providers. We select our partners carefully and require them to implement appropriate data protection measures, but once data is transmitted directly to a third-party service (for example, during a payment transaction via bKash), it is governed by that service provider's privacy policy.
11. Changes to This Privacy Policy
43bd may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will notify you by email to your registered address or via an in-platform notification at least 7 days before the changes take effect. The updated Policy will be published on this page with a revised "Last updated" date. Your continued use of the 43bd platform after the effective date of any update constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you must close your account before the effective date.
12. Contact and Data Queries
For all privacy-related queries, data rights requests, or concerns about how 43bd handles your personal information, please contact our support team. We aim to respond to all privacy queries within 5 business days and to all formal data rights requests within 30 days. Please include your registered mobile number in any correspondence to help us locate your account promptly.